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Diecast Forums - Forum 24 Diecast Zone

Posted By: Christopher Novak
Posted On: Tuesday January 10, 2017 at 11:51 AM
 
Message:
Ah. this was the model I got that introduced me to the superlative DM customer service
Three months after getting the model,
I thought I was a real careful guy back then. and my fingers were not nearly as sausage like. well I broke the folding center seat. I called DM, and asked if I could buy parts for the model, thinking it was much too long to complain about defects, and besides, I honestly told the woman on the phone, that it was my fault it was broken. She simply said she would send me a shipping label for my broken model, and was sending me another brand new Chrysler with no added costs..... i'm not even sure this was a good financial plan on DM's part. but I was a committed and loving buyer from then on! still have the second T&C. one of my all time favs.

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Message thread:

PICs - Daily Dose of Diecast...Tuesday by John Merritt #51437
Very cool / outstanding pics. (EOM) by Billy Collins #51437.1
Funny thing about this car. When it was released I ordered it, but never got it. I called DM by George Schire #51437.2
The intracacy of this model is astounding. (EOM) by Mark Sweeney #51437.3
Ah. this was the model I got that introduced me to the superlative DM customer service by Christopher Novak #51437.4
Your story of outstanding DM customer service is one that I second all the way. In my by George Schire #51437.4.1
George, DM reissued this model in green after the black one. by Bob Jackman #51437.4.1.1
Thanks Bob, I wasn't aware it was re-issued. (EOM) by George Schire #51437.4.1.1.1
George, There's a black one on the auction site right now. (EOM) by Bob Jackman #51437.4.1.1.1.1
PIC - I love this car! by Ken Hendricks #51437.5
Now, THAT'S a great picture!!!! by Christopher Novak #51437.5.1
Amazing photo. Boy I need to step up my game. (EOM) by John Merritt #51437.5.2
John, it's a great photo yes, but you don't have to ever feel yours aren't. I look by George Schire #51437.5.2.1
I agree with George. by Ken Hendricks #51437.5.3
Absolutely! (EOM) by John Bono #51437.5.3.1
42 Chrysler by Jeff Miller #51437.6




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