I DID receive a refund for the Caddy but not before getting similar rude e-mails from Carissa Tedesco. My other models John did for me, as I previously stated, were Brooklin Oldsmobiles that were re-painted in Festival Red, Cutlass Bronze, Sunset Glow and Royal Glow. Although they too took a long time, they were well worth the wait. I am so excited to have them! Probably John is being a perfectionist. As for Carissa, I'm not sure what to say except she's extremely poor at public relations. But I don't think this is a case of fraud. Not at all.