The exceptionally long drawn out introduction didn't help either.
We saw the car in Detriot at the NAIS show in Jan 2000. By then, it was the worst kept secret in the automotive world. It wasn't on the market until June 2001 as a 2002 model. It hit its sales goals for the first year, selling 31,000 units, but declined rapidly after that.I think the design was rather bland, as has been mentioned. But the car was also allowed to languish with no year-to-year improvements. It died a death of attrition, much like the Lincoln LS. The LS was a great car at introduction. But the market passed it by as Lincoln allowed it to stagnate.