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Diecast Forums Forum 43 Diecast Zone

Posted By: John Merritt
Posted On: Friday June 26, 2020 at 10:37 PM
 
Message:
I need to share this...
I had quite a few of models out for some new photos this past week or so, and in that process I came across my Goldvarg 1958 Fairlane. Now I have become accustomed to parts falling off (or my clumsiness breaking them off) I can usually find the piece and makes repairs, but this model was different. The lower portion of the grill insert was missing and nowhere to be found. Since I am very fond of the model, I was a bit upset. I went to eBay to see if I could find a replacement, but nope. The only ones I found was the wagon. I considered buying another one of those and swapping the grill/bumper assembly, but the thought of cannibalizing a perfectly good model disturbed me. So I took a chance and reached out to Sergio Goldvarg to see if I could get a new insert piece or even a new grill assembly.
Sergio was very kind and willing to help out. He said he would take care of it. I was thrilled to know that my Fairlane would be complete again. In today's mail I received a package from Sergio and I can honestly say I was blown away. In the box was a complete new model. And not only just a model, but according to Sergio's email, a prototype with black-wall tires. So not only do I have a replacement, I have something special and a model I will cherish.
The last several months have been really tough for me, working on the front lines during this pandemic has been brutal and some days everything good seems to be gone. We people can be so unkind when faced with stressful circumstances. My faith in my fellow man has been deeply questioned, but one simple act of understanding and kindness has restored so much.
I can't even tell you how much I appreciate his gesture, and how much it has done for me today. I've told him as best as I could, and I thought it necessary to share.
Thanks for reading my ramble.
Everyone take care and please be safe.

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Message thread:

I need to share this... by John Merritt #28321
Thank you, John. Well said. (EOM) by David Holcombe #28321.1
The world could use a lot more people like Sergio. (EOM) by Allan Ording #28321.2
Excellent! Very glad that Sergio was so generous in helping you. This kind of help goes a long way by Curtis Parisi #28321.3
Thank you John for sharing such an uplifting story especially by Lou Petrucci #28321.4
IMO Sergio is a business man who knows quality service, a model by Jack Dodds #28321.5
Sergio is not only a businessman Jack, he is also an by Mike Coupe #28321.5.1
And thank you, John, for your courage in fighting this siege. (EOM) by Mark Lampariello #28321.6
I feel obliged to add that Sergio did a huge favor by Roger Kerr #28321.7
great gesture Sergio, and thank you John for all your doing on the front line (EOM) by Geoff Jowett #28321.8
Very cool! If that ain't customer service, then I don't know what is. (EOM) by Jani Bodmann #28321.9
fantastic! (EOM) by Jacques Roest #28321.10
Sadly, we get excited to read this because in 2020 this is "atypical." Decades ago, this would've.. by Christopher Moroni #28321.11
Thanks, Sergio, for reminding us that there are good people too!! (EOM) by Richard Nosker #28321.12
This is one of many stories I have heard of Sergio going above and way beyond for his customers.... by BenD Lampson #28321.13
Sergio is a class act. He responds almost immediately to any concerns by J D Simmons #28321.14
Congrats John! Sergio has been great in providing models for the Countryside show as well. by Harvey Goranson #28321.15
Harvey...I was planning on mentioning below on another thread that Sergio owns this iconic car. (EOM) by BenD Lampson #28321.15.1
see below (EOM) by Frank Gioia #28321.15.2
Sergio is a true gentleman and credit to the hobby. (EOM) by Mark Sweeney #28321.16
x2 (EOM) by Frank Gioia #28321.16.1
Dear John, by Sergio Goldvarg #28321.17




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